Remote meter reading
Daily readings of open-interface heat cost allocators, heat meters and water meters — regardless of manufacturer.
Measure. Trust. Connect.
Metering service for heating and water cost billing
MEVIO reads remotely readable consumption metering devices, provides the monthly consumption information and bills heating, hot water and cold water — in line with the Heating Costs Ordinance (Heizkostenverordnung, HeizkostenV) and German operating costs law, for owners’ associations (Wohnungseigentümergemeinschaften, WEG), property managers and landlords.
Services
Reading, billing and service from a single source
Everything needed for consumption-based billing — without a meter-reading appointment in the flat and without waiting for a subcontractor.
Monthly consumption information
The monthly consumption information under § 6a HeizkostenV — delivered by email or via your property manager’s portal.
Learn moreHeating cost billing
Billing of heating and hot water costs in line with the Heating Costs Ordinance, coordinated with the association’s annual statement.
Smoke alarm service
Installation to DIN 14676, annual inspection and complete documentation — remote inspection without an appointment in the flat if you wish.
Learn moreCold and hot water
Recording and allocation of water costs per residential and commercial unit in the same process.
Device management
Monitoring of device failures and calibration deadlines, management of retrofitting and scheduled replacement.
Corrections at no extra charge
Fuel invoices submitted later and corrections are processed without a separate charge.
Legal framework
What the Heating Costs Ordinance requires
The amendment to the Heating Costs Ordinance has set two deadlines that affect every property — and it has opened up access to meter data.
- —Since 1 December 2022, only remotely readable and interoperable consumption metering equipment may be newly installed (§ 5 Abs. 2 HeizkostenV).
- —By 31 December 2026, existing devices that cannot be read remotely must be retrofitted or replaced (§ 5 Abs. 3 HeizkostenV).
- —Every month, users with remotely readable devices must be provided with consumption information (§ 6a HeizkostenV).
Open interface means you can switch
Because new devices must be interoperable, consumption data can be read regardless of the manufacturer. Billing is therefore no longer technically tied to the supplier of the meters — staying with a metering provider has become a free choice.
Comparison
Traditional metering service and MEVIO
The left-hand column describes common practice in the market, not a specific provider.
| Traditional metering service | MEVIO | |
|---|---|---|
| Technology | Switching provider is difficult in practice — long device rental contracts, billing tied to the devices | Open-interface devices, switching possible without replacing devices |
| Billing | Weeks to months after the end of the period, no binding commitment | Guaranteed within 7 days of receiving complete data |
| Transparency | Opaque statements that are hard to follow | Easy-to-understand statements and transparent costs |
| Corrections | Corrections are charged separately | Included in the price, at no extra cost |
Switching
The way out of your existing contract
Switching metering provider rarely fails because of price and almost always because of deadlines. We review both contracts and plan the transition so that no billing period is interrupted.
- STEP 1
Review what you have
Contract terms, notice periods and devices for each property. The key question is whether the devices are rented or owned.
- STEP 2
Give notice on time
Termination of the service contract and — if necessary — the device rental contract at the earliest possible date.
- STEP 3
Clarify the technology
Keep using existing devices or install new ones. Devices that cannot be read remotely are retrofitted by 31 December 2026.
- STEP 4
Transfer the data
Master data, meter numbers and previous year’s readings are transferred so that billing continues without a gap.
Who it is for
Owners’ associations, property managers and landlords
For property managers
Consumption data is available on an ongoing basis instead of waiting for a subcontractor’s processing time. The annual statement can be prepared early and the owners’ meeting scheduled reliably. You answer questions from owners and tenants directly, without going through a third party.
For owners and tenants
No meter-reading appointment in the flat, no tradesperson visits for readings. Device failures are noticed on the same day, so estimates are needed less often. The monthly consumption information makes your own consumption easy to follow.
Customer testimonial
What our customers say
With MEVIO, the consumption data of our properties is available on an ongoing basis, and the heating cost statement arrives promptly after the end of the period. Owners and tenants understand it, and we clear up questions quickly — that is exactly how we imagine a metering service.
Costs
Individually calculated, billed as recoverable costs
Under § 7 Abs. 2 HeizkostenV and § 2 of the Operating Costs Ordinance (Betriebskostenverordnung, BetrKV), the costs of consumption metering and billing count as operating costs and are passed on to the users as before.
We calculate the specific quote for each property on the basis of the latest statement and the number of units — with a comparison to your current costs.
Magazine
Expert articles on metering services and the Heating Costs Ordinance
What is changing in consumption metering, which deadlines apply and what matters in contracts — clearly explained for property managers, advisory boards and owners.
Switching · 26 September 2026
Switching metering provider: notice periods, devices and data handover
Two contracts, two terms: how property managers time the switch, what happens to the devices and which data is handed over.
Read articleHeating Costs Ordinance · 24 September 2026
Monthly consumption information (UVI): what must be communicated every month
Obligations under § 6a HeizkostenV, mandatory content, permitted delivery methods, costs and the right to reduce payments if the UVI is missing.
Read articleHeating cost billing · 21 September 2026
IDA — information in the statement: what the extra page means
Energy sources, taxes, weather-adjusted comparison with the previous year and average user — the mandatory information under § 6a HeizkostenV explained.
Read articleFrequently asked questions
What property managers and owners ask most often
By when must heat cost allocators be remotely readable?
Under § 5 Abs. 3 HeizkostenV, consumption metering equipment that cannot be read remotely must be retrofitted or replaced with remotely readable devices by 31 December 2026. Since 1 December 2022, only remotely readable and interoperable devices may be newly installed in any case.
What is the monthly consumption information?
If remotely readable devices are installed, users must be provided with monthly information on their heating and hot water consumption under § 6a HeizkostenV. MEVIO produces it automatically and delivers it by email or via the portal of the responsible property manager.
Do you also offer a smoke alarm service?
Yes. Installation to DIN 14676, the annual inspection and documentation for each device and room are part of the service. If the devices support remote inspection, no appointment in the flat is needed here either.
Can we switch from our current metering provider?
Yes. What matters are the notice periods of the service contract and of the device rental contract, which often run for different lengths of time. We review both contracts, plan the transition and take over master data, meter numbers and previous year’s readings so that billing continues without a gap.
Do new meters have to be installed for the switch?
Not necessarily. If remotely readable, open-interface devices are already installed, they continue to be used and are read via a gateway. If new devices are due anyway, because the device rental contract is expiring or the retrofitting obligation applies, we combine the device replacement with the switch.
Can the costs of the metering service be passed on to users?
Under § 7 Abs. 2 HeizkostenV and § 2 BetrKV, the costs of consumption metering and billing count as operating costs and are passed on to the users as before. The specific classification should be checked in each individual case.
When will the annual statement be available?
As consumption data is available on an ongoing basis, the statement can be prepared immediately after the end of the billing period instead of waiting for an external service provider’s processing time. This also makes it easier to schedule the owners’ meeting.
Contact
A quote for your property
Tell us about the property and the number of residential and commercial units. For a reliable comparison with your current costs, feel free to send us your latest heating cost statement afterwards — please without personal data of individual residents.